Register    Login            Tuesday, March 31, 2020  

The mission of Fromm is to be the most valued supplier of products and services to our customers.

Emergency Service: 800-360-4441 and Press 4

 


UPDATE: On March 16, PA Governor Tom Wolf called for a statewide shutdown of all nonessential businesses. Because electrical distribution is considered an essential business due to its direct support for critical public and private infrastructure, all Fromm locations will remain open for business.




Dear Valued Customer,

The Fromm leadership team has been actively monitoring the COVID-19 coronavirus outbreak and we want to provide you with a brief summary of our response.

The health and safety of our associates and business partners is our top priority. Upon first learning of the threat of COVID-19 coronavirus, we developed and implemented a preparedness and prevention plan which promotes:

  • Cleanliness and maintenance at all of our branch locations
  • Personal hygiene for our associates
  • Sanitizing of vehicles making daily deliveries in our markets
  • Awareness and reporting of employee travel domestically and globally
  • Best practices from the U.S. Centers for Disease Control & Prevention

To review our plan in detail, please click here

Equally as important as keeping our associates safe, is ensuring that we are continuing to be easy to conduct business with. We understand that some our customers have implemented rules restricting vendor visits, or are no longer comfortable traveling for business. Please know that Fromm’s video conferencing capability enables our sales associates to conduct remote meetings.

We have also expanded our inside sales team in order to accommodate the growing demand for remote business during this time. Our inside sales email address, sales@frommelectric.com, is also available, and gives our customers direct access to specialists and sales associates who will respond immediately to your request or query. This email address can also be used to send photos of products, graphic files, or job support documents to our sales team.

We will continue to monitor the COVID-19 coronavirus and as the situation evolves in our business footprint, we will comply as needed. We appreciate your understanding during this challenging time and we will provide updates to you as required.

Thank You,

Michael Fromm
CEO